Refund Policy

Business Information

SBCMAILME.COM
Email: info@sbcmailme.com

Nature of Our Services

We provide independent email account recovery, password recovery, troubleshooting, maintenance guidance, and technical assistance.

Since our services involve diagnostics, technical guidance, and resolution efforts, outcomes may vary depending on account status, device configuration, software, security settings, verification requirements, and the policies of the respective email service provider.

Refund Eligibility

Refunds are considered only where a service has not been delivered as described or where there has been a verified failure to provide the agreed service.

Once troubleshooting assistance, consultation, guidance, or technical support has been delivered, the service is considered completed and is generally non-refundable.

Non-Refundable Situations

Refunds will generally not be issued under the following circumstances:

• The issue cannot be resolved because of account security restrictions, verification requirements, or the policies of the respective email service provider.
• Incorrect, incomplete, or misleading information provided by the user prevents successful delivery of the service.
• The user changes their mind after technical work or consultation has started or after the requested service has been delivered.
• The requested issue requires direct assistance from the email service provider or additional account ownership verification beyond our control.
• The issue falls outside the scope of the services offered by SBCMAILME.COM.

Service Outcomes

We do not guarantee that every email account recovery or troubleshooting issue can be fully resolved. Results depend on technical limitations, account status, provider policies, device condition, and other external factors that are beyond our control.

Refund Request Process

If you believe you qualify for a refund under this policy, please contact us with your service details and the reason for your request.

Every refund request is reviewed individually. Approval or denial is based on the circumstances of the service provided and the terms outlined in this Refund Policy.

Email: info@sbcmailme.com

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be published on this page together with the revised effective date.